{"id":33,"date":"2016-05-27T12:17:10","date_gmt":"2016-05-27T12:17:10","guid":{"rendered":"http:\/\/localhost\/wordpress\/?p=33"},"modified":"2016-05-27T12:17:10","modified_gmt":"2016-05-27T12:17:10","slug":"enabling-citizen-participation-in-governance","status":"publish","type":"post","link":"https:\/\/swstech.sws-international.com\/?p=33","title":{"rendered":"Enabling citizen participation in Governance"},"content":{"rendered":"

During the period Oct’15 – Feb’16, as part of community project, a demonstrable\u00a0solution\u00a0was developed that can help in enabling citizen participation in Governance.<\/p>\n

Background<\/strong><\/p>\n

Idea conceptualization happened in the background of current problem of common citizens feeling helpless and frustrated as there is no\u00a0platform for reporting of problems \/ grievances related to city \/ town infrastructure (Road, Water, Sewage, transport, Sanitation, Electricity etc).<\/p>\n

Currently, it requires significant effort for citizens to figure out what, where, how, when, where of reproting of even small\u00a0feedbacks. This ultimately leads to citizen feeling helpless and cursing the government not doing its bit.<\/p>\n

Even though\u00a0Government may be doing its bit, but the focus and priority may\u00a0not be\u00a0aligned with citizens’ needs. Also, the government system is still paper based application processing, that lacks use of any technology for such problems.<\/p>\n

Vision<\/strong><\/p>\n

Vision of the solution (titled Smart City Infra (Grievance) Reporting involved:<\/p>\n

    \n
  1. Citizen participation in\u00a0Governance (through Technology)<\/li>\n
  2. Effort reduction and productivity enhancement<\/li>\n
  3. Green concept implementation (avoid wastage of paper, effort)<\/li>\n
  4. Priority of government works aligned with citizen (and hence Participation of Citizens in Governance)<\/li>\n
  5. Long term research and resolutions by capturing data points<\/li>\n<\/ol>\n

    Goals & Aims<\/strong><\/p>\n

    Project was run with following aims:<\/p>\n

      \n
    1. Ease and TA citizen should be able to report infra problem within 10 seconds of starting up System\u2019s mobile
      \napplication. That way citizen responsibility of reporting problem is handled instantly.<\/li>\n
    2. System should be able to showcase problems being reported by citizen for a vicinity on a map<\/li>\n
    3. System should be able to consolidate and report problems to related Government Agency on
      \nperiodic basis by using Geo-Fence definition approach. It should be able to visualize problems
      \nGeo-density and severity on a map.<\/li>\n
    4. System should be able to provide trend data of problems reported for a given Geo location to
      \ngeneral public for research purpose<\/li>\n<\/ol>\n

      Concept Diagram<\/strong><\/p>\n

      \"PictureSCIR_v1\"<\/p>\n

       <\/p>\n

      Top level system consist of a mobile application (front-end) and a hosted web server based backend
      \nsystem with 5 major components.<\/p>\n

        \n
      1. Scalable front-end system for interfacing with mobile app (and extensions): Stores content in a
        \nbackend database (will flat content \/ no-sql help in scaling up? Data should be scalable \/ spreadable
        \nacross servers scalable as per geo contents)<\/li>\n
      2. Web services sub-system for providing data for public usage<\/li>\n
      3. GIS map based Web interface for providing visual interpretation of reported contents<\/li>\n
      4. \u00a0Reporting engine\n
          \n
        1. For regular problem reporting (processes GIS data) at government and municipal
          \nagencies consumption.<\/li>\n
        2. \u00a0[Optional] Problem aggregation and reporting engine for usage of Non-profit
          \norganizations like RWA Maintenance agencies etc. This doesn\u2019t include ticket flow
          \nsystem as per current need, but can be customized to report problems to any such kind
          \nof system in an open interface basis.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

          Technologies Used<\/strong><\/p>\n

          Various technologies that\u00a0enable such a solution involve:<\/p>\n

            \n
          1. Mobile Application<\/li>\n
          2. GPS tagging<\/li>\n
          3. GIS \/ GeoLocation<\/li>\n
          4. Big Data<\/li>\n
          5. Cloud based technologies<\/li>\n<\/ol>\n

            Attainments<\/strong><\/p>\n

            Attainments of such a system include:<\/p>\n

              \n
            • Participation of all<\/strong> citizens<\/strong> : Utiilization of visual technologies can lead to any citizen (whether educated or not) being able to use the reporting system<\/li>\n
            • Digital India<\/strong> : Paper based applications are converted into digital data<\/li>\n
            • Smart Cities<\/strong> : Grievance \/ Problems reported by citizens are captured for having impcat on short term as well as mid to long term impacts on actions by local Governments<\/li>\n
            • Single Platform for all Departments :<\/strong> There’s no need to have a separate\u00a0mobile interface for all departments, a single interface should be able to do it.<\/li>\n<\/ul>\n

               <\/p>\n","protected":false},"excerpt":{"rendered":"

              During the period Oct’15 – Feb’16, as part of community project, a demonstrable\u00a0solution\u00a0was developed that can help in enabling citizen […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9],"tags":[],"class_list":["post-33","post","type-post","status-publish","format-standard","hentry","category-smart-city"],"_links":{"self":[{"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=\/wp\/v2\/posts\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=33"}],"version-history":[{"count":0,"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=\/wp\/v2\/posts\/33\/revisions"}],"wp:attachment":[{"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=33"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=33"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/swstech.sws-international.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}